About us
OTB refers to Orthopadie Technik Berlin. It has been established to provide comprehensive solutions for patient needs in rehabilitation and prevention.
Having a strong team with clinical and technical expertise. With the growing demands for professional expertise in handling patients, OTB has launched performance centers within UAE. Under the performance center, the patient can practically try the products and can be assessed with the most innovative technology introduced by the Bauerfeind innovation center.
We believe in a worldwide success pronounce through Education, Quality and Service. A true commitment to our customers by spreading more retail channels and workshops to reach closer covering throughout GCC, Middle East and Africa market.
More about us
Orthopaedie Technik Berlin, where the first milestone in setting up workshop and retail outlet operation in the United Arab Emirates.
OTB started operating in November 2011 up to now where we have grown with strong and enthusiastic workforce's, a robust team from all over the world with an exceptional background in clinical and technical abilities.
What we do
With the growing demands in the UAE market for professional experts handling patients with special needs, OTB launched a performance center located in Dubai Healthcare City where patients can try products and be assessed by our medical experts and with our latest innovations measuring technology.
OTB has proven to provide high-quality products with multiple comprehensive solutions for all the patient needs in support and orthosis, orthopaedic shoes and insoles, prosthetics and orthotics, rehabilitation products, homecare needs, medical compression and lymphatic therapy.
Quality Policy
Orthopedie Technik Berlin (OTB) is committed to providing dynamic products and services which meets and exceeds customer requirements by ensuring OTB, complies with its corporate mission:
“We at OTB aim to provide customers with appropriate, quality, medical products and solutions that enable them to live an active life while following business ethics as an integral part of our operations”.
Management System
Adopt quality management system in line with the requirements of ISO 9001:2015 Standard to operate the business;
People Satisfaction
Adopt customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making and relationship management principles to operate and continually improve the effectiveness of quality management system;
Risk-based Management
Adopt a risk-based management system that focuses on internal & external risk elements to ensure that business and customer requirements are met consistently;
Quality Objectives
Establish and strive to achieve measurable objectives to demonstrate the commitment to continually improve the effectiveness of quality management system;
Resource Management
Provide appropriate resources to employees to deliver quality services; Enhancing skill and competency of the employee;
Adherence to Laws and Legislation
Complying with all legal requirements related to the service;
Continual Improvement
Improving business processes to constantly meet customer requirements and identifying opportunities for enhancing customer satisfaction. Continually improve the effectiveness of management system in line with the requirements of ISO 9001:2015 Standard.