Grillo by Ormesa is a support walker for adults and children designed to facilitate the movement of those with reduced mobility and to promote as much independence as possible.
Available in both front and rear direction versions, it sets extremely high standards with regards to customization, ease of use, and versatility, thanks to a wide range of adjustments and available supports.
Equipped with ergonomic and independent pelvic and thoracic support, during each and every step, Grillo guarantees:
Safety
Stability
Restraint and support
The freedom of being limitless: the Story of Raoul
Raoul is a ten-year-old Swiss boy who was diagnosed with cerebral palsy twelve months after birth. This pathology, characterized in his case by an alteration of movement and control, has compromised his ability to walk and move around independently.
We went to Rheinfelden, where Raoul lives with his parents, to see how Grillo has given him the opportunity to express his dynamism to the fullest, allowing him to move freely and safely not only at home but also around the school and other social contexts.
Grillo Grows With You
Thanks to a very light aluminium frame, Grillo by Ormesa is perfect to be pushed and maneuvered, even for those who are significantly compromised involuntary motor skills, as well as balance; furthermore, since it is foldable, it is the ideal solution for those who have little space at home or need to travel.
The frame can be adapted, both in static and dynamic phases, with the user in situ: the system of height adjustment with a constant center of gravity means that Grillo can accompany the growth of the child for a long time.
Designed for the independence of children and adults
Being able to move independently in your own environment is of fundamental importance for the development of social and interpersonal skills; in fact, active participation in the community represents a substantial incentive so as not to consider limitations as insurmountable obstacles.
Available in four sizes, Grillo allows adults and children to live independently, contributing to the development and strengthening of self and body consciousness.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Our policy lasts for 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and the box must be in original condition.
To complete your return, we require a receipt or proof of purchase.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Custom Insoles, Prosthetics & Orthosis
For custom insoles prosthetics & orthosis, ALL SALES ARE FINAL - due to the custom nature of the product, OTB MPC LLC does not offer exchanges, returns or refunds of any kind.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@otb-uae.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@otb-uae.com and send your item to: Orthopadie Technik Berlin MPC LLC., Dubai Healthcare City, Building 40, Dubai, United Arab Emirates
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Orthopadie Technik Berlin MPC LLC., Dubai Healthcare City, Building 40, Dubai, United Arab Emirates
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over 300 AED, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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